Rolling tablets out into companies and businesses presents a special challenge. How do you get your users or employees comfortable with the change from laptop to tablet computing? It’s a good idea to provide some kind of a primer for the iPad, especially since Apple has done so little on its own to document the product. In paper, anyway; there’s a modest collection of videos on using the included elements of the tablet, like iTunes, Safari and Mail. And Apple has a 140-age user guide you can download and read in a PDF reader.

That kind of vendor-supplied documentation is fine, to a point. But this kind of training rarely gets as honest as an independent guide to a product. For example, if you look over those videos on the Apple website, you’ll find they’ve got a snappy 2 minutes on buying music via iTunes on the iPad — when what you really need is a primer on how to use iTunes on the Mac or PC to control what’s on your iPad. No such video exists.

No Starch Press has produced a “My New iPad 2” book, written by Wallace Wang, to help. We reached out to a first-time iPad user  who’s running a travel agent business, Ron Wilcox of Seabird Cruises, to tell us how this book stacked up for him. He added, after reviewing it, “now just try to get it out of my hands.”

I’ve often found instruction manuals to be frustrating and confusing.  Many are written with an assumption about the level of understanding that the reader already has about the subject. Online manuals tend to be exasperatingly user-UNfriendly, but manufacturers are so fond of the format that good print manuals are often difficult to find.

However, this manual, for this user, was pretty close to perfect. The index was detailed and complete. As a reference manual, it was quick and easy to locate information specific to a particular function. Read the rest of this entry »

Wallace Wang's My New iPad from No Starch Press

My New iPad was written by a stand-up comic, but the advice in this thorough book is no joke. The 350 pages of this manual ($24.95 print plus ebook, $19.95 ebook) from No Starch Press don’t overlook a thing in the iPad user experience. It’s a guide to the 1st generation of the iPad, written in Deb. 2010. iPad 2 users can look forward to another edition in May, but this book does include specifics on the recent iOS 4.2 release. Apple rolled out version 4.3 of the iOS today.

The new iPad user can rely on this book like a novice cook reading The Joy of Cooking. The tasks explained, from setting up email accounts to synchronizing contacts, all include a novel What You’ll be Using feature.

For example, to transfer ebooks and audiobooks to the iPad, you’ll need 1. The iPad’s USB cable; 2. iTunes on your computer; 3. The iBooks app. The range of possible ingredients is vast these days for Apple owners, with some software on desktop/laptops, and other programs on iPads. This feature keeps things well-sorted-out. There’s a generous layout that leaves plenty of room for screen shots — very important for new-user books.

Another element that’s extraordinary is the “Additional Ideas” wrap-ups for each chapter. After you’ve learned how to do something like set up and customize an email account, it’s good to see the bigger picture and deploy what you’ve learned to do. Establishing separate accounts for work and home, or customizing your signature, may seem obvious to some. But a user who’s new to the Mail in iPad, coming from a Web-based mail service, can find this deeper dive aspect useful.

If you own an iPad already, this book will provide the training to take it to another level. I’ve learned that every onscreen keyboard key can be held down to reveal its alternative characters. Great for speeding up your typing.

Bookmark management is another insider kind of task you might have overlooked if you already own this device. A lot of this kind of technique is hidden away in the Settings app of the iPad. You’ll feel a lot more comfortable with Settings by using this book. Read the rest of this entry »

Wiley Publishing thinks that you can, running into Apple Mac territory with its training book Teach Yourself Visually: Mac OS X Snow Leopard. The book series that promises you can “Read Less – Learn More” unspools more than 300 full-color pages of instruction on the full range of everyday use of the Mac’s latest operating system release.

If you haven’t seen one of these books, it may not be easy to describe how much color and how many screen shots prance across the pages. This is a book for the switcher who’s moved from a business Windows system to the simplicity of the Mac — or a more advanced user who needs a quick refresher and can just scan a picture to recall how to reset a forgotten password.

The emphasis here is on the complete set of computing tasks at an everyday level. Using the Dock, entering a Web address into Safari, composing email in Mail, locating files you’ve downloaded from the Web: it’s all shown screen by screen in Paul McFriederies’ book. The lessons are broken down into two-page spreads with alternative methods for some tasks, such as uninstalling applications or customizing the Dock. Read the rest of this entry »