Fresh news and solutions for small business. By Ron Seybold

Presenting the mobile office, and quickly from the cloud

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As the iPad makes its way into the hearts and plans of the enterprise, businesses let the device make its way into office workflows. The Quickoffice family of apps makes mobile office work possible and even pleasant, with access to the cloud.

Share slides and docs via the cloud

There are more clouds than ever to share work through, thanks to the latest version of Quickoffice Connect Mobile Suite. In addition to Google, Dropbox, box.net, and Mobile Me’s iDisk and Web interface, the suite’s been integrated with two additional mobile cloud storage providers, Huddle and SugarSync. And what’s on the way in a new version is support for social publishing partners Slideshare, Scribd and .docstoc.

We’ve used Quickoffice for about six months here as a regular iPad tool. It’s got built-in accommodations for Microsoft’s Office tools, so you can save and trade and edit files for things like Word and Excel. Last year they added Powerpoint support, and at year’s end the Suite gained the ability to edit Powerpoint slides. When I think of the trips where slide edits might have made a difference, if only the right person in the company could get to them, this editing is one of the best arguments for pushing your office work, via these clouds, to the iPad. Read the rest of this entry »

Kensington adds keys to iPad

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Keyfolio keypad: An iPad version of a netbook

Keyfolio keypad: An iPad version of a netbook

One of the best additions I’ve made to my iPad this year has been the Kensington Keyfolio keyboard. It’s a Bluetooth keyboard that includes a nice protective, leather case for the iPad. It also adds a stand capability to the iPad, one which works just great to browse the Web from bed in the morning if you’re getting a pre-dawn start on your work day. In a way, this adds the touch interface of the iPad to the concept of a netbook. The weight of the combined keyboard and iPad comes in at 2.75 pounds, so you’re right into the netbook weight category.

The Keyfolio has a great battery saving feature, pulling itself offline when you stop using it for an extended period. It doesn’t need to be resynced often, and you can bypass it by simply switching it off to use the iPad onscreen keyboard.

It’s a great product in the Kensington tradition: well built, lightweight, protects your iPad. Even can be used in a non-keyboard setting (i.e. just a case to use while reading your iPad.) Some say you can’t use it on your lap, but a nice lap desk (think Levenger) makes that possible, too. Big improvement over the on-screen keyboard.

Only the Apple iPad dock has better speed, but it’s not a traveling tool like this one. This keyboard recognizes and includes the cursor arrows, unlike some iPad writing apps whose softkey keyboards do not. I wish there were a shift key on both sides of this keyboard, and the apostrophe key has its own key that’s not in an intuitive place. You type a bit slower at first while using it, but get used to having those keys in unusual places. So far, very happy with this product. In a way, this makes the iPad a great alternative to the new MacBook Air, which at first glance seems like an iPad with an attached keyboard. The Air weighs a little more than the Keyfolio combo, and of course, it’s a full Mac. Just doesn’t have that touch interface, but a lot richer field of applications.

Keyfolio is $69.99 at Amazon today and worth every penny. I bought an Apple Keyboard Dock in the very first month of the iPad’s existence, but the Apple device doesn’t offer a landscape mode like the Keyfolio does. (Keyfolio won’t do portrait, in contrast.) But the Apple keyboard isn’t portable and won’t act as a stand for Netflix movies. There’s a lot to like here.

  • Published: Apr 30th, 2010
  • Category: Apps, Reviews
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Bento a small serving of database iPad power

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A few years ago Filemaker released the Bento database, a slimmed down and gussied up version of it’s flagship product. Bento has grown up over those years, and now Filemaker has skimmed off some of its easy to use features in a version 1.0 for the iPad. I had a dream of making this pocket-sized product do some of the work that a mobile pro, like my wife the yoga teacher, would need in classrooms. Alas, the iPad Bento can’t perform those deep poses yet.

That doesn’t mean the product isn’t worth the $4.99 it costs at the App Store. Bento arrived with a one-page home screen meant to serve as a manual, a handful of database templates (these are called Libraries in Bento) and three skins to style my creations.

But say, for example, you wanted to assign several attributes to an item in an inventory. iPad Bento doesn’t get the idea of multiple tick boxes for one record. It wants you to create a field for every attribute like overseas item, tax free, custom sized and the like.

As a database Bento has gotten so minimalistic in its mobile versions that it seems suited only for a very personal information manager. Not that there’s anything wrong with that, but it’s good to know going on how much you can fit into this Bento’s box.

Digital newsstand delivers research via iPad

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Moving among publication spreads is as simple as leafing through a paper edition on Zinio's iPad app.

Creating content is still months away from the iPad’s capabilities, but consuming information is ready today. While publishers like Time-Warner want you to purchase single issues of their magazines for the iPad (at about $5 each), Zinio has a free app and a better idea: delivery of a paid full year’s subscription, ready to display on that gorgeous mobile screen.

Zinio’s app provides able organization of your subscriptions, although arranging the magazines seems to be left to alphabetical order. Multiple issues get archived on the device, but you can delete them to save space and just re-download them if you need to read from the past.

The response you see on the iPad while you initially access a magazine can be ultra-subtle at first glance. The app uses Apple’s spinning clock icon while it downloads enough issue to get your reading started. If you noticed the word “download” used regularly up to now, that’s because there’s no other way to enjoy the brilliant pages off the Zinio newsstand. The equivalent of magazine streaming doesn’t exist anywhere yet. And so your initial steps into iPad reading are limited by the size of your WiFi bandwidth.

The full range of Zinio’s newsstand is not yet ready for iPad consumption, because some pubs use Flash in their presentation. Zinio makes its sales and delivery services available to all publishers, but the pubs themselves are in charge of de-Flashing their content. Or more accurately, adding a non-Flash version to their issues. It also bears a mention here that Zinio is selling product without being forced to pay Apple a share of what it collects for its publishers. Apple has a fine walled garden going on in the App Store, but Zinio’s app gives you a gateway into a larger world of purchasing.

The clearest beauty of using the Zinio app comes in zooming into a graphic. National Geographic put together a lively interactive version of its April edition that covers water — and a map of “the third pole” in Asia that might span only the space of two NatGeo paper pages gets the zoom-in treatment on the iPad, so you can enjoy the information at a larger scale than paper could provide. On the downside, we couldn’t get a video feature of the NatGeo sample to run on our iPad, even though the bandwidth was wide open. The fault here might lie with NatGeo, Apple or even the app. This month, many things on the iPad feel like a 1.0 experience.

You can shop for extra subscriptions or single issues through Zino’s iPad app, once you set up an account and provide a credit card number. Many of the publications will sell you back issues, though this kind of one-off reading can get pricey. Subs run from about $10 (a year of SmartMoney) to $46 (52 issues of BusinessWeek) up to 52 issues of The Economist at $126.99. This kind of single-touch shopping will remind you of browsing in Apple’s App Store or the iTunes store: a place where a purchase can be as spontaneous and quick as a meeting requires you to be prepared for. If you love magazines as I do, this app can make the experience addictive. Read the rest of this entry »

Filemaker 11 unfurls new snapshots of business

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Filemaker 11 makes it easier than ever to take business data and create a snapshot of your information to help plan. It's also got dynamic links to auto-update such graphics

The canvas of the Filemaker database is wide and rich for Mac business users, an enduring data capture resource that looks even more vivid in the newest release of this tool. Filemaker 11 rolls out today with a big palette of charting and graphics shortcuts, the kind of built-in prowess that makes a great case for using the $299 solution instead of an Excel spreadsheet.

If it feels crude  to substitute a spreadsheet for a database, Filemaker’s Product Group Manager Rick Kalman says research shows otherwise. About 40 percent of the 15 million copies of Filemaker have been used by small business or small groups within larger companies. Already familar with Microsoft’s iconic spreadsheet, they press Excel into record-keeping of business inventory, sales or contacts. In doing so they limit the power of seeing their business portraits from every aspect.

The primary competition for us is Excel spreadsheets and paper, frankly,” Kalman said, “and that’s a pretty good target.” The features run well beyond the Excel hints and assistants that suggest you might be managing a list. And Filemaker 11 adds a feature that’s fast-becoming a Mac software standard: the Quick Search window in the top right of many programs, such as nearly every browser.

There's nothing like this in Excel, and the new Filemaker includes templates to go to work immediately with a professional-class database

Graphics stood out in the one-hour demo that Kalman led us through about a week ago. The wholly-owned subsidiary of Apple is among the best of Apple’s captive partners at creating tools ready for businesses, and the Filemaker 11 is ready to show off a company’s products, people in client databases or internal staff and contractors, even a new feature that interacts with Twitter to push in-progress photo updates for custom designs like guitars or Web sites or illustrations. But the concept of pictures extends beyond the fresh graphics tools in Filemaker 11. A new Snapshot link “flags a specific set of records at a point in time, preserving the same layout, view and sort order. Any changes made to the file are automatically updated in the database. This Snapshot Link file can be emailed to anyone who has FileMaker Pro 11 for easy collaboration.” That means that changes to you data can automatically be updated in a collegue or client’s office if they have Filemaker Pro 11 at hand. Read the rest of this entry »

  • Published: Mar 8th, 2010
  • Category: Reviews, Security
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Plodding shots bolster new VirusBarrier X6

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Halfway into a million-file scan, it's another two-plus hours to a clean bill of health

You want your Mac security tools to behave like Columbo, or Inspector Plodder from the play Sleuth. Not the fastest of detectives, but one that will not miss a detail. So it goes with the newest VirusBarrier X6 anti-virus and firewall product from Intego. You can set it and go, but you might as well go far away at first. Its initial inspections will take awhile.

On our 2.83 GHz iMac with 4GB of memory, that was more than four hours to do a full scan of our 150 GB of occupied hard disk. Full scan is a choice that the VirusBarrier setup prods you toward once you complete the easy install. Too bad that it’s so easy to send the tool into such thorough paces. VB X6 skips over the “check my malware file for updates” stop, so you notice that your file is “35 days out of date” amid a lengthy scan. We’d lead a user into NetUpdate, the VB checker for updated files, before starting a scan. This is also an “install and force a restart” program, not among our favorites.

A complete scan can be a once-in-a-great-while event, however. VB X6 has got one-0ff scan options for fresh files, or scan the folder, or whatever you want to drag onto nifty interface. The inspector is thorough enough to try to catch malicious scripts, the latest ploy in penetrating you Mac’s defenses. We were glad to see attention paid to a very long list of intrusion techniques like this. Drive-by attacks come out of scripts. You have to hope the malware file gets freshened up plenty to believe VB gets the job done. There’s good reason to believe it’s about 30 days or so between updates. Read the rest of this entry »

Secure the Mac, jillions of files at a time

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It’s not tough to make a case today for better Mac security than what Apple delivers out of the box. Even though your business systems ship with a first-level firewall, they don’t arrive with any anti-virus software. Apple insists in clever ads that Mac security is not the problem that users find on PCs. That is true, but not because of the Mac’s superior designs. Unix, deep inside the system’s heart, is just as vulnerable as Windows. (Some say even more so; Unix security patches from HP for its business servers are a regular delivery.)

The Mac enjoys an easier time in security because Apple’s product is a less juicy target. Malware and viruses are designed to make money for criminals, and the number of PCs out there running bareback is 10 times the number of Macs. Security by obscurity only works until it doesn’t. It’s just a matter of time, sad to say, before the criminals fan out and try to rob your system of power or privacy or both.

Anti-virus software (AV) is not just the paranoid geek’s tool anymore. The last virus we detected came off a Web page, and we last had data corrupted in 1997. But things have changed since Apple moved to Unix underneath it’s OS. Oh, and there’s that thing called the Internet, plus the Flash videos you may use to gather research (like from the Wall Street Journal’s site, now that they’re owned by Fox.) Flash, and Adobe’s Acrobat PDF files, are a big target for malware today.

You have more than one choice for a commercial AV tool for your systems (that wasn’t the case in ’97). What you buy probably should provide both firewall and virus protection. Two leading companies offer very different value propositions in their AV software. MacScan commits to a fixed price, while another supplier uses a subscription fee+purchase price model. Read the rest of this entry »

Quicken falls back with financial Essentials

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We wanted to love the new Quicken Essentials for the Mac, truly we did. Bites of Apple and several other small businesses here are run on Intuit products, from the business-worthy QuickBooks 2010 to the pocket-sized Quicken 2005. There was never much reason here to upgrade to Quicken 2007 for Mac. By then, the Mac community was feeling well and truly overlooked by Intuit.

Quicken Essentials has a chance to change that perception that is not hard to spot in the marketplace. But the release rolled out this week to the Mac community won’t be confused with a business tool soon, even though some people will still be stubborn enough to run a business using it. When we heard that Essentials was based on the new blood from Mint.com, acquired by Intuit last year, Essentials was at least worth a look.

The look of the software is one of the biggest changes from the Quicken Mac 2007 and 2005 releases. Seeing your major expenditures in a cloud presentation is cool, but only useful if there’s a wide range of spending levels. Reporting and planning tools got an update, with a nifty feature to help you plan for savings by tracking your spending. We’d use it as a cash flow estimator, but we’re full of imagination here. That’s not usually something that a finance tool inspires.

Unfortunately, Essentials has stripped away some things that worked well enough to call Quicken for Mac a very small business solution. Rapid data entry is an essential all by itself to keep your books, but Essentials reduced the number of keyboard shortcuts and added clicks. This did not quicken the financial chore for us.

Then there’s the issue of data conversion. Nobody would be caught dead re-entering data to move to a new tool, and there’s a two-step process to bring your old data forward. But in our testing, the existing Quicken for 2005 file got orphaned and unusable during our conversion. It’s a simple save-as, but Intuit hasn’t understood simple, sometimes. Read the rest of this entry »

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